# Technical Guides

- [APIs](https://documentation.maax.ai/main/technical-guides/apis.md): Connecting Maax to your system
- [V1](https://documentation.maax.ai/main/technical-guides/apis/v1.md): Here we explain how to utilize our V1 API to be used for Customer Support implementations
- [Authentication](https://documentation.maax.ai/main/technical-guides/apis/v1/authentication.md)
- [Base Url](https://documentation.maax.ai/main/technical-guides/apis/v1/base-url.md)
- [Conversations](https://documentation.maax.ai/main/technical-guides/apis/v1/conversations.md): The bread and butter of MAAX AI business is generating perfect messages. This section explains in detail how to use the endpoints needed to make that happen.
- [Products](https://documentation.maax.ai/main/technical-guides/apis/v1/products.md): To setup MAAX AI Sales you need to define products that your AI will be selling.
- [Strategies](https://documentation.maax.ai/main/technical-guides/apis/v1/strategies.md): To customize the MAAX AI sales module you can customize its behavior. By describing the strategy it should adhere to.
- [Goals](https://documentation.maax.ai/main/technical-guides/apis/v1/goals.md): Goals are used in the MAAX AI Sales module. It tell the AI what thrives to achieve when communicating with a specific customer.
- [Sales AIs](https://documentation.maax.ai/main/technical-guides/apis/v1/sales-ais.md): The exciting stuff - you will be combining products, strategies and goals to create Sales AIs that can now interact with your prospects.
- [V2](https://documentation.maax.ai/main/technical-guides/apis/v2.md): Our new V2 API allows for faster response generation. It only works with Sales Ai for now.
- [Authentication](https://documentation.maax.ai/main/technical-guides/apis/v2/authentication.md)
- [Base Url](https://documentation.maax.ai/main/technical-guides/apis/v2/base-url.md)
- [Outgoing Messages](https://documentation.maax.ai/main/technical-guides/apis/v2/outgoing-messages.md): The V2 API handles conversations differently than V1 for speed. Instead of polling an endpoint to retrieve an answer, we will send a response to your supplied endpoint
- [Conversations](https://documentation.maax.ai/main/technical-guides/apis/v2/conversations.md): This section details how to access Maax's conversations with your users
- [Explanatory Diagrams](https://documentation.maax.ai/main/technical-guides/explanatory-diagrams.md): In this section we present a set of sketches that visually explain how MAAX AI is designed and how different pieces fit together.
- [Advanced - MAAX AI API Model Architecture](https://documentation.maax.ai/main/technical-guides/explanatory-diagrams/advanced-maax-ai-api-model-architecture.md): You don't need to grasp this section to get started. However, if you're a tech expert managing complex sales funnels, it's highly advisable to gain a thorough understanding of this content.
- [Answer Generation With MAAX AI](https://documentation.maax.ai/main/technical-guides/explanatory-diagrams/answer-generation-with-maax-ai.md): Everything you do with MAAX AI, fundamentally, is about crafting a perfect response to a received message. In this section we explain how you can achieve that.


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