βš™οΈ
Maax AI Documentation
  • Start Here
    • ▢️Welcome to Maax
      • How does it work?
        • Integrations
        • Dataflow
      • Accessing your account
    • πŸ“šSetting Up Your Knowledge Base
      • Uploading Content
        • Upload Best Practices
      • Testing Responses
    • πŸ’»Web App (Dashboard)
      • Maax AI Setup
        • Upload Content
        • Student Support
        • Sales
      • Leaving Feedback on Conversations
  • Setup Your AI
    • πŸ’ΈSales AI
      • 1. Product
        • 1a. Update Knowledge Base
        • 1b. Create a Product Description
      • 2. Strategy
      • 3. Goal and Goal URL
      • 4. Creating Your Sales AI
    • πŸ¦Έβ€β™‚οΈCustomer Support AI
      • Emergency Notification Setting
  • πŸ”„Setup Your Integration
    • V2 Sales AI - Zapier
      • 1. Send Question to Maax
      • 1a. Explanation of Python Code Step
      • 2. Catch and Map Response From Maax
      • 3. Catch and Map Follow Ups
      • 4. Set up Emergency Notifications
    • V1 Customer AI - Zapier
      • Step 1 – Starting your Zap
      • Step 2 – Use Zapier Python to Send Your Question to Maax
        • Follow-up Message Handling
      • Step 3 – Delay Your Request
      • Step 4 – Get the Answer
      • Step 5 – Map the Answer
    • Example Use Cases
      • Gmail Customer Support Automation with Zapier
  • Technical Guides
    • πŸ”—APIs
      • V1
        • Authentication
        • Base Url
        • Conversations
        • Products
        • Strategies
        • Goals
        • Sales AIs
      • V2
        • Authentication
        • Base Url
        • Outgoing Messages
        • Conversations
    • πŸ‡Explanatory Diagrams
      • Advanced - MAAX AI API Model Architecture
      • Answer Generation With MAAX AI
  • πŸ’¬ Building Good Prompts
    • [Use Case] Engage Cart Abandons
Powered by GitBook
On this page
  1. Start Here

Welcome to Maax

The following are designed to help you get up and running on the platform and its various components with ease!

NextHow does it work?

Last updated 1 year ago

Maax Ai is intelligently designed to consider the history of a conversation with a specific prospect, utilizing the settings configured in the dashboard.

The technology you use for marketing, sales, or customer support, which may include tools like CRMs, Zapier, Mailchimp, ManyChat, etc., is where you'll connect with our API.

For instance, you can configure Zapier so that each time a new email arrives in a particular inbox, the email body is inputted into the MAAX API, which generates a response that is then sent back to the customer.

We highly recommend reading through all the documentation to get the most out of Maax AI. It takes less than an hour to go through it all.

    • Here we present a set of sketches that visually explain how MAAX AI is designed and how different pieces fit together.

    • Here we explain how to use the dashboard to upload the content for the customer support AI, and how to set up the sales AI. This is often handled by both, technical and non-technical members of your team.

    • Here we explain how to create customer support and sales messages that get sent to your prospects automatically. This piece is normally handled by a tech person or a technically savvy founder in a smaller team.

    • Here we illustrate how to build good prompts for Maax AI

    • Here we show some example setups that you can duplicate in your own organization. The easiest one to start with is automated customer support through Gmail.


▢️
Explanatory Diagrams:
Web App (Dashboard):
API:
Building Good Prompts:
Example Use Cases: