Conversations

This section details how to access Maax's conversations with your users

For retrieving conversation history, you can use the following endpoint:

/conversations/{id}/

This is highly useful when generating tickets or support requests through oour emergency notification feature

Retrieve conversation history by conversation_id

POST https://app.max.ai/api/v2/conversations/{id}/

This endpoint allows you to retrieve the full conversation history of prospects

Query Parameters

Name	Type	Description
id*	String	Unique integer for each conversation

Headers

Name	Type	Description
Content-Type*	String	application/json
2hd-api-key*	String	Your MAAX AI API key, which you can locate at https://app.maax.ai/dashboard/api-keys/

200: OK { "incoming_message_id": Integer }

401: Unauthorized Returned if the provided api key is not valid (or not provided).

400: Bad Request Returned if there are incorrectly formatted parameters

403: Forbidden