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Maax AI Documentation
  • Start Here
    • ▶️Welcome to Maax
      • How does it work?
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      • Emergency Notification Setting
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    • V2 Sales AI - Zapier
      • 1. Send Question to Maax
      • 1a. Explanation of Python Code Step
      • 2. Catch and Map Response From Maax
      • 3. Catch and Map Follow Ups
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    • V1 Customer AI - Zapier
      • Step 1 – Starting your Zap
      • Step 2 – Use Zapier Python to Send Your Question to Maax
        • Follow-up Message Handling
      • Step 3 – Delay Your Request
      • Step 4 – Get the Answer
      • Step 5 – Map the Answer
    • Example Use Cases
      • Gmail Customer Support Automation with Zapier
  • Technical Guides
    • 🔗APIs
      • V1
        • Authentication
        • Base Url
        • Conversations
        • Products
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      • V2
        • Authentication
        • Base Url
        • Outgoing Messages
        • Conversations
    • 🍇Explanatory Diagrams
      • Advanced - MAAX AI API Model Architecture
      • Answer Generation With MAAX AI
  • 💬 Building Good Prompts
    • [Use Case] Engage Cart Abandons
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  1. Technical Guides
  2. APIs
  3. V2

Conversations

This section details how to access Maax's conversations with your users

PreviousOutgoing MessagesNextExplanatory Diagrams

Last updated 1 year ago

For retrieving conversation history, you can use the following endpoint:

/conversations/{id}/

This is highly useful when generating tickets or support requests through oour

Retrieve conversation history by conversation_id

POST https://app.max.ai/api/v2/conversations/{id}/

This endpoint allows you to retrieve the full conversation history of prospects

Query Parameters

Name
Type
Description

id*

String

Unique integer for each conversation

Headers

Name
Type
Description

Content-Type*

String

application/json

2hd-api-key*

String

Your MAAX AI API key, which you can locate at

🔗
emergency notification feature
https://app.maax.ai/dashboard/api-keys/