# APIs

{% embed url="<https://www.loom.com/share/3df934f09f96456cbec64e3cedca5583?sid=27118e5c-b293-40f9-bcfe-b4558c5e29f7>" %}

We have two versions of our API:

<mark style="background-color:orange;">Version 1 (V1)</mark> – To be used for all current Customer Support implementations. Will eventually be deprecated.

<mark style="background-color:green;">Version 2 (V2)</mark> – To be used for all current and future Sales Ai implementations. Customer Support Ai will be migrated to V2 eventually