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Maax AI Documentation
  • Start Here
    • ▶️Welcome to Maax
      • How does it work?
        • Integrations
        • Dataflow
      • Accessing your account
    • 📚Setting Up Your Knowledge Base
      • Uploading Content
        • Upload Best Practices
      • Testing Responses
    • 💻Web App (Dashboard)
      • Maax AI Setup
        • Upload Content
        • Student Support
        • Sales
      • Leaving Feedback on Conversations
  • Setup Your AI
    • 💸Sales AI
      • 1. Product
        • 1a. Update Knowledge Base
        • 1b. Create a Product Description
      • 2. Strategy
      • 3. Goal and Goal URL
      • 4. Creating Your Sales AI
    • 🦸‍♂️Customer Support AI
      • Emergency Notification Setting
  • 🔄Setup Your Integration
    • V2 Sales AI - Zapier
      • 1. Send Question to Maax
      • 1a. Explanation of Python Code Step
      • 2. Catch and Map Response From Maax
      • 3. Catch and Map Follow Ups
      • 4. Set up Emergency Notifications
    • V1 Customer AI - Zapier
      • Step 1 – Starting your Zap
      • Step 2 – Use Zapier Python to Send Your Question to Maax
        • Follow-up Message Handling
      • Step 3 – Delay Your Request
      • Step 4 – Get the Answer
      • Step 5 – Map the Answer
    • Example Use Cases
      • Gmail Customer Support Automation with Zapier
  • Technical Guides
    • 🔗APIs
      • V1
        • Authentication
        • Base Url
        • Conversations
        • Products
        • Strategies
        • Goals
        • Sales AIs
      • V2
        • Authentication
        • Base Url
        • Outgoing Messages
        • Conversations
    • 🍇Explanatory Diagrams
      • Advanced - MAAX AI API Model Architecture
      • Answer Generation With MAAX AI
  • 💬 Building Good Prompts
    • [Use Case] Engage Cart Abandons
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  1. Setup Your Integration

V1 Customer AI - Zapier

Previous4. Set up Emergency NotificationsNextStep 1 – Starting your Zap

Last updated 1 year ago

Most of our clients use Zapier to integrate Maax into their systems. The following collection houses an example of how to do that but necessitates the use of Code by Zapier ()

The following steps show examples of exposing your Maax AI API keys in the Zaps which are NOT secure or best practice. We'd recommend storing your API key using Zapier Storage () and referencing it in your Zaps instead of inputting it raw

Here is an overview of a Zap connecting Maax to Close CRM

For more specific support, we offer a Done For You service

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https://help.zapier.com/hc/en-us/articles/8496326417549
https://zapier.com/apps/storage/help