# Step 4 – Get the Answer

Create another Code by Zapier (Python) step and copy + paste the code below. It needs to receive the `incoming_message_id` field from Step 2 as an input

<figure><img src="/files/F2fxNorWso6yuLwJhPE2" alt=""><figcaption></figcaption></figure>

***

```python
import requests

# Fill value
api_key = # your API key here

# URL and headers
url = 'https://app.maax.ai/api/retrieve_answer/'
headers = {
    'Content-Type': 'application/json',  
    '2hd-api-key': api_key
}

# Fill value
service_type = # 'customer_service_automation' or 'sales_automation'
incoming_message_id = input_data['incoming_message_id']

# Define payload
payload = {  
    'incoming_message_id': incoming_message_id,  
    'service_type': service_type 
}

# GET request
try:
    response = requests.get(url, headers=headers, params=payload)
    # Raise an exception if an HTTP error occurred
    response.raise_for_status()  
    output = [response.json()]
except requests.exceptions.RequestException as e:
    # Handle any error that may have occurred
    error_message = str(e)
    output = {"error": error_message}

```


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://documentation.maax.ai/main/setup-your-integration/v1-customer-ai-zapier/step-4-get-the-answer.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.