Outgoing Messages
The V2 API handles conversations differently than V1 for speed. Instead of polling an endpoint to retrieve an answer, we will send a response to your supplied endpoint
Last updated
The V2 API handles conversations differently than V1 for speed. Instead of polling an endpoint to retrieve an answer, we will send a response to your supplied endpoint
Last updated
The only endpoint you'll need to poll is:
The main difference to V1 is the supplication of the send_response_url variable in the body of your request.
POST https://app.max.ai/api/v2/outgoing-messages/
This endpoint tasks Maax AI with generating a response to a message you received
message_content*
String
Contents of the message from your customer.
platform*
String
Where will you be sending the response to? website, email, sms
ai_id*
Integer
sales_automation
prospect_id
Integer
The id of prospect who is asking the question (If it is not provided, the new one will be created based on the prospect_info)
prospect_info*
JSON
{"first_name": student, "last_name": test,
"email": email@test.com,
"phone": 1234567778,
"facebook": fbname,
"instagram": igname,
"intercom": icname
}
First name is required, and at least one other variables (except last_name)
conversation_id
Int
output_format
String
plain_text if you wish to receve an unformatted response (recommended for SMS)
Leave blank if you wish to receive a HTML formatted response
service_type*
String
sales_automation
send_response_url*
String
The URL to which Maax will send a response after the message is processed
followup_url*
String
The URL to which Maax will send a follow-up message to
Content-Type*
String
application/json
2hd-api-key*
String
String
Retrieve the ID from the
The conversation id between this user and the prospect. If it is not given, the latest conversation between these two will be used, otherwise, a new one will be created. Please review the endpoint if you want to create a conversation and specify an id. Recommended for sales applications.
Your MAAX AI API key, which you can locate at